PRIVACY POLICY

Privacy Policy

MireWardrobe.com, including all affiliates and subsidiaries (hereinafter referred to as “MireWardrobe.com”, “us” or “we”) are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website www.mirewardrobe.com (“Website”), while at the same time keeping your Personal Information secure.
Your privacy is important to us. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information. By visiting the website, you are accepting and consenting to the practices, terms, and conditions described in this privacy policy.

Information Covered by This Privacy Policy

Personal Information. This means any information that can be used to identify a specific natural person directly or indirectly, either in isolation or in combination with other information. Some examples of Personal Information include a name, address, email address, phone number, any ID number, or location data.
Aggregated Information. Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information about other customers and users. Aggregated information that includes Personal Information is considered Personal Information until it has been anonymized.
Anonymized Information. When information is anonymized, the information can no longer be attributed to a specific natural person without the use of additional information. In general, usage data collected when you visit the Website is both aggregated and anonymized so it does not identify you personally and therefore is not Personal Information.
Children’s Personal Information. The Website is not directed to, nor does MireWardrobe.com knowingly collect Personal Information from children under the age of 16 (Sixteen), or the equivalent minimum age in the relevant jurisdiction. If we are informed that we have collected the Personal Information of a child under the age of 16, we will delete that Personal Information from our systems. If you believe we might have inadvertently collected Personal Information from or about a child under the age of 16, please contact us at service@mirewardrobe.com.

What Information Do We Collect

Your account information and customer support. If you fill in forms or register an account on the Website or correspond with us by phone, email, or social media account, you may be providing us with information about you, which may include Personal Information. This includes information you provide when you register on the Website, apply for a coupon, place or return nail art products, subscribe to our services, search for goods, submit orders, participate in promotions or surveys, or request customer support. Personal Information you give us may include your name, address, email address, phone number, and other contact information that can be used to personally identify you.
We may use third-party payment processors (such as PayPal) to securely process your payment information. The credit card information that you provide is encrypted and transmitted directly to the payment processor. We do not store your credit card information and do not control or take responsibility for third-party payment platforms’ collection and use of your information. All payment data is protected by SSL encryption and AES-256 encryption, complying with standard PCI-DSS industry security requirements.
Device and Technical Information. We automatically collect information when you visit the Website, including technical information such as IP address, browser type and version, time zone setting, operating system, platform, and language preferences. We also collect website visit data including URL clickstream records, product viewing and searching records, page response time, dwell time, page interaction behaviors, and browsing exit methods.
Cookies & Analytics Tools. Cookies are small text files stored on your browser or device, used to record website access habits and optimize user experience. Our website uses strictly necessary cookies for website operation, analytical cookies for traffic statistics and website optimization, and functional cookies to identify returning users. We also use third-party analytics services such as Google Analytics to collect anonymous usage data to improve our store and product experience. You may disable cookies through your browser settings or opt out of third-party analytics tracking.
Information we receive from other sources. We may obtain user information from trusted third-party service providers, including technical service providers, payment processors, logistics partners, advertising and analytics providers, to assist us in operating the website and completing order services.

How We Use Information

We use collected information for the following legitimate business purposes:
  • Create and manage your user account;
  • Process your orders, complete sales and after-sales services for nail art supplies and manicure kits;
  • Verify user identity and order authenticity to prevent fraud risks;
  • Fulfill contractual obligations and provide you with requested products and customer support;
  • Manage customer promotions, activities and questionnaire surveys;
  • Optimize our products, update store content and improve user shopping experience;
  • Send order confirmation, logistics update, after-sales processing and policy change notifications;
  • Count website traffic, analyze user browsing preferences, and optimize product display and page layout;
  • Ensure website operation security and maintain normal store service;
  • Deliver personalized product recommendations and marketing content (only with your opt-in consent);
  • Comply with legal obligations and regulatory requirements.

Why We Process Your Personal Information

We process your personal data mainly to perform the sales service contract between you and us, ensure normal order fulfillment and after-sales support, and maintain legitimate business operation. We also process information to prevent transaction fraud, safeguard website security, and comply with legal and tax supervision requirements. If you refuse to provide necessary personal information, we may not be able to complete your order or provide corresponding customer services.

Sharing Information

We will never rent or sell your personal information to third parties for commercial marketing without your explicit consent. We only share your information in the following legitimate scenarios:
  • Internal data sharing within MireWardrobe and its affiliated companies for operational processing and storage;
  • Share necessary information with third-party service providers (payment, logistics, technical support, email service providers) to complete order processing and store operation;
  • Information transfer arising from company merger, acquisition or asset sale;
  • Disclosure required by laws, judicial procedures or government regulatory requirements;
  • Protect the legal rights and interests of MireWardrobe, users and the public, and investigate illegal behaviors such as fraud and infringement.
We may share anonymous and aggregated user data for industry analysis and service optimization, which cannot be used to identify any individual user. All third-party partners must sign confidentiality agreements and are prohibited from using your information for unauthorized purposes.

Marketing

You have the absolute right to refuse us to process your personal information for marketing purposes. Before we carry out marketing promotion or share your information with third parties for marketing, we will obtain your explicit opt-in consent.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You may also send an email to service@mirewardrobe.com to permanently refuse marketing messages. Please note: unsubscription does not affect the normal delivery of mandatory service messages such as order confirmation, logistics updates and after-sales notifications.

Where We Store Your Information

Your personal data may be transmitted and stored globally (including the United States) to complete order processing, technical operation and customer service. We adopt industry-standard encryption and security protection measures to ensure your information is safely stored and processed in compliance with local data protection laws. By using our website, you agree to the cross-border transmission and storage of your legitimate personal information.

Accessing and Updating Your Personal Information

You have the right to view, correct, update and delete your personal information. You can manage your personal data and subscription preferences through the following methods:
  1. Log in to your website account to modify personal information;
  2. Click the unsubscribe link in marketing emails;
  3. Send a request email to service@mirewardrobe.com.
If you are located in the EEA region, you also have the right to withdraw consent, restrict data processing and file complaints with local data supervision authorities. We will respond to all legitimate user information requests within one month.

Retention of Personal Information

We only retain your personal information within the time required for business purposes and legal provisions. When the information is no longer needed, we will delete or anonymize your data to eliminate personal identification risks.

Security

We adopt complete administrative, technical and physical security measures to protect your personal information from unauthorized access, disclosure and misuse. All payment data is encrypted and transmitted securely. Please note that no internet transmission method is 100% secure, and you are advised to protect your account and personal information when using the internet.

Third-Party and Social Media Linked Sites

Our website may contain third-party website links and social media functional modules (Facebook, Instagram, etc.). We are not responsible for the privacy policies and content of third-party platforms. Your access to third-party websites shall be subject to their respective terms of service and privacy policies.

Updates to this Privacy Policy

We may update this Privacy Policy irregularly according to business and legal requirements. The updated version will be posted on this page with the latest revision date. Continued use of the website after policy updates is deemed as acceptance of the new terms.

How to Contact Us

If you have any questions, suggestions or complaints about this Privacy Policy, please contact us via email: service@mirewardrobe.com